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Portfolio dashboard

171 reviews across 21 properties in range.

Composite score

Portfolio reputation score, 0–1000

876out of 1000
PoorFairGoodExcellent
Excellent+288 (30d)
Best in portfolio: Blue Ridge (896)

Biggest movers

Largest composite-score change per property, last 30 days

Largest score increase (30d)

  • Hillside Place
    0932
    +932
  • Axis at Rocket City
    0926
    +926
  • Axis on Beltline
    0923
    +923

Largest score decrease (30d)

  • The Henry
    8280
    -828
  • Windsor
    8280
    -828

Property league table

Sort any column by clicking its header

Blue Ridge89605.001090%89.83.6
Apex Johnson City81705.00580%55.21.6
Kingsport Crossing81305.00475%41.71.6
Axis at Rocket City78504.653479%26.00.6
Aura Apartments77905.001794%92.10.1
Rhodes Ferry77805.004100%95.10.3
Hillside Place73904.691688%69.60.1
Axis on Roan71304.701080%73.00.1
Courtney Square69805.001100%5126.81.0
Park Place68604.081392%45.20.1
Axis on Beltline67404.321979%97.00.1
The Charlie65505.00475%233.70.1
The Henry62904.00475%46.20.1
The Emerson61103.921275%89.90.1
Riverchase59805.0050%5.0
Windsor58603.911155%59.60.2
Clinton Place28703.5020%0.1
Annex at Rocket City0000%0.0
Beaver Hollow0000%0.0
King's View Apartments0000%0.0
Suncrest Estates0000%0.0

Rating trend

Monthly average rating, per property + portfolio

Source mix

Share of reviews by source, in range

Google0 (0%)Apartments.com171 (100%)

Response performance

Portfolio response rate and speed

78%
Response rate
69.6
Median response (hrs)

Topic sentiment heatmap

Topics × properties, colored by negative share of mentions

PropertyMaintenanceStaffNoiseParkingPestsCleanlinessFees/BillingMove-inCommunicationSafetyAmenities
Annex at Rocket City
Apex Johnson City
1
1
2
1
1
1
1
Aura Apartments
3
6
1
2
2
1
1
1
3
Axis at Rocket City
10
6
8
6
3
3
3
1
2
Axis on Beltline
6
6
4
2
5
1
1
2
2
Axis on Roan
2
4
1
1
2
1
2
Beaver Hollow
Blue Ridge
1
2
1
1
1
2
1
1
1
Clinton Place
2
1
1
1
Courtney Square
1
1
Hillside Place
3
2
5
3
4
2
2
1
1
King's View Apartments
Kingsport Crossing
1
2
1
1
1
1
1
Park Place
2
4
2
5
2
3
2
1
1
Rhodes Ferry
2
2
2
1
1
Riverchase
3
3
2
2
Suncrest Estates
The Charlie
1
2
2
1
2
2
1
The Emerson
3
5
4
2
1
5
2
2
2
1
1
The Henry
1
2
2
1
1
Windsor
2
5
3
1
1
1
1
2
1
Negative share:lowmidhigh(cell value = mention count)